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Digital Analytics Consultant

I help EdTech, E-learning, Broadband, and Telecom leaders escape spreadsheet hell and create data-driven strategies.

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Digital Analytics and Content Strategy Portfolio

Gumroad •

Free Guide: Fix Your LinkedIn In 30 Minutes or Less

Fix your LinkedIn and get noticed — in just 30 minutes! Description: Your LinkedIn profile is your first impression — but most profiles are underwhelming. This free guide gives you a step-by-step plan to optimize your headline, About section, and banner, so you can start standing out today. It's how your profile becomes a bright crimson in a sea of LinkedIn beige. Inside, you’ll get: Plus, as a thank-you for downloading, you’ll get a special promo for my full LinkedIn Makeover Kits, which includ...
Ozmo •

Tech trends to watch for in 2023

In the competitive broadband and telecom markets, it can feel like your competitors are just one step behind you. As you look to the new year ahead, you might be wondering how your company can stand out in an increasingly crowded market.

One way to do this is by noting the latest industry trends and the ones that lie ahead in 2023. These trends aren’t a temporary fad; they’re reshaping the telecom and broadband industry for the better.

The latest 2022 and 2023 trends give you better insights i
FlexJobs Employer Blog •

Already Remote? Make the Transition to Work From Anywhere | FlexJobs

Once a rarity, work from anywhere is on the rise in popularity. In fact, the careers page for Airbnb received more than 800,000 visits after announcing its work-from-anywhere policy. But what exactly is work from anywhere (WFA)? And how can you implement a work-from-anywhere policy?

Below, we go over what work from anywhere is, its benefits and drawbacks, and some important considerations for employers.

What Is Work From Anywhere (WFA)?

Work from anywhere lets employees work from their desire
Ozmo •

What is virtualization? Virtualized tech support and more

For many years, businesses have supplied their contact center agents with various physical devices, such as tablets and cell phones, to answer complex customer questions. However, even if your agent has the same tablet, they may not have the same version as the customer, which can leave them stumbling in the dark when it comes to providing a seamless tech support experience.

The use of traditional physical devices is quickly becoming outdated when it comes to technical support. They hamper agen

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Mara F., Ivy Exec

I highly recommend working with Caitlin for any writing needs! Caitlin did a variety of content and copywriting work for us recently and she was punctual, responsive, a pleasure to work with, and produced excellent copy for us.

Madie B., Ozmo

Caitlin's work with our team has been invaluable to our team's inbound marketing efforts. Her ability to deeply understand a company's tone of voice, goals and solution is second to none. Caitlin has helped our team publish valuable content that engages with real prospects and customers. Not to mention her dedication to meeting deadlines is fantastic. It's been an absolute pleasure getting to work with Caitlin and I look forward to continue collaborating with her!

Disclaimer:

In the south we have a saying: y'all means all. In light of the recent SCOTUS decision in 303 Creative vs. Elenis Et Al., I want to be clear: my services are open to everyone. Regardless of who you love or how you identify. 

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